Maintenance Schedule

To continue delivering a reliable, secure, and high-performing experience, BigCommerce will perform scheduled maintenance for B2B Edition on Sunday, September 6, 2026, beginning at 6:00 PM CDT (UTC-5).

We anticipate approximately 5 minutes of service downtime, although the maintenance window has been scheduled for up to 30 minutes to allow for validation and contingency if needed. To help minimize disruption, we have scheduled this maintenance during a period of historically low platform activity.

During the maintenance window, you can monitor the system status at https://status.bigcommerce.com.

What to Expect

During this maintenance window, B2B Edition services may be briefly unavailable or experience intermittent interruptions. Any disruption is expected to be limited to the scheduled maintenance window.

No action is required on your part, and your B2B Edition data, configurations, and settings will not be affected.

If possible, we recommend avoiding time-sensitive business operations, including scheduled data synchronization jobs or integrations, during the maintenance window. Any affected synchronization or integration processes should resume normally once the maintenance has been completed.

What components will be affected?

• B2B Edition - Control Panel Dashboard 

• B2B Edition - Storefront

  • Buyer Portal

  • Theme based implementations

  • B2B functionality in Checkout

• B2B Edition - Storefront and Server-Side APIs

Why We're Performing This Maintenance

We're performing scheduled maintenance to improve the performance, stability, reliability, and security of the B2B Edition platform.

These updates strengthen the underlying platform that powers your B2B experience, helping us deliver faster, more responsive, and more dependable service over time.

Need Assistance?

If you have any questions about this maintenance or experience any issues after the maintenance window has concluded, please contact BigCommerce Support.